Terms and Conditions

TERMS OF USE

Version Date: January 01, 2020

This Terms of Use Agreement (“Agreement”) constitutes a legally binding agreement between you, personally or on behalf of an entity (“user” or “you”) and VIPER SOLUTIONS (collectively, “Company” or “We” or “us” or “our”), relating to access and use of the website, as well as any other multimedia module, multimedia channel, mobile website or mobile application related or connected to it (collectively, the ” Website”). The website offers the following service: Professional audio services (“Company services”). Additional terms and conditions or documents that may be published on the Website from time to time are expressly incorporated into this Agreement by reference.

The Company does not guarantee that the website is appropriate or available in other locations other than those in which it is managed by the company. The information provided on the website is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use is contrary to law or regulation or which subjects the Company to any requirement of registration within that jurisdiction or country. As a result, people who choose to access the website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent that local laws are applicable.

All underage users in the jurisdiction in which they reside (generally under the age of 18) must have direct authorization and control from parents or guardians to use the website. If you are a minor, you must read to your parents or guardians who must accept this Agreement before using the website.

YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT BY RECOGNIZING THIS ACCEPTANCE DURING THE REGISTRATION PROCESS (IF APPLICABLE) AND ALSO BY CONTINUING TO USE THE SITE. IF YOU DO NOT AGREE COMPLIANCE WITH THIS AGREEMENT OR WITH THE MODIFICATIONS THAT THE COMPANY MAY MAKE TO THIS AGREEMENT IN THE FUTURE, DO NOT USE OR ACCESS OR CONTINUE TO USE THE SERVICES OF THE COMPANY OR THE WEBSITE.

PURCHASES – PAYMENTS

The company charges through an online payment account for purchases of products and / or services. You agree to pay the Company all charges at the applicable prices for products purchased by you or other people who use your payment and billing account and authorize the Company to charge the chosen payment provider for such purchases. You agree to make the payment using the selected payment method. If you have ordered a product or service subject to recurring charges, you consent to the payment method being charged on a recurring basis, without your prior approval from you for each recurring charge until you cancel the applicable product or service. The Company reserves the right to correct any errors or errors in the prices it commits even if the product has already been requested or payment has already been received. The sales tax will be added to the sales price of the purchases as deemed most appropriate by the Company. The Company can change prices at any time. All payments must be in Euros (€).

REFUND POLICY

All sales are final and no refunds will be issued.

USER STATEMENTS

As for the content provided

The website may invite you to chat or participate in blogs, message boards, online forums and other features and may offer you the opportunity to create, post, publish, view, transmit, perform, publish, distribute or transmit content and materials to the Company and / or to or through the website, including, without limitation, texts, writings, videos, audio, photographs, graphics, comments, suggestions or personally identifiable information or other material (collectively “Contributions”). Any contributions sent to the Company will be treated as non-confidential and non-proprietary. When you create or make a Contribution available, you declare and guarantee that:

A. the creation, distribution, transmission, public display and performance, access, download and copy of your Contribution do not infringe and will not infringe proprietary rights, including but not limited to copyright, patents, trademarks, trade secrets or moral rights of any third party;

B. you are the creator and owner of or own the licenses, rights, consents, releases and authorizations necessary to use and authorize the users of the Company and the website to use your Contributions as necessary to exercise the licenses to be granted to you under this Agreement;

C. you have the written consent, the release and / or authorization of each single identifiable person in the Contribution to use the name or similarity of each single identifiable person to allow the inclusion and use of the Contribution in the manner provided by this website;

D. Your contribution is not obscene, vulgar, lascivious, violent, harassing or otherwise questionable (as determined by the Company), libelous or defamatory, does not ridicule, deride, denigrate, intimidate or abuse anyone, does not support the violent reversal of any government, does not incite, encourage or threaten physical harm to third parties, does not violate any applicable law, regulation or regulation, and does not violate third party privacy or advertising rights;

E. Your contribution does not contain material that solicits personal information from people under the age of 18 or exploits people under the age of 18 in a sexual or violent manner and does not violate any laws relating to child pornography or otherwise intended to protect the health or well-being of minors;

F. your contribution does not include offensive comments related to race, national origin, gender, sexual preference or physical handicap;

G. your Contribution does not otherwise violate, nor link to, any material that violates, any provision of this Agreement or any applicable law or regulation.

CONTRIBUTION LICENSE

By publishing Contributions on any part of the Website or making them accessible on the Website by connecting your account to any of your social network accounts, the user automatically grants and declares and guarantees that he has the right to grant the Company an unrestricted right , unconditional, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide and licensed to host, use, copy, reproduce, disclose, sell, resell, publish, transmit, archive, cache, execute publicly, publicly display, reformat, translate, transmit, extract (in whole or in part) and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising or otherwise, prepare derivative works O incorporate them in other works, such Contributions, and grant and authorize sublicenses of the above. Use and distribution can take place in any multimedia format and through any multimedia channel. This use and distribution license will apply to any form, support or technology now known or developed below and includes our use of your name, business name and franchise name, as appropriate, and of any brand, brand of service, trade name and logos, personal and commercial images provided. The Company does not claim any ownership on your Contributions; rather, as between us and you, without prejudice to the rights granted to us in this Agreement, you retain full ownership of all your Contributions and all intellectual property rights or other proprietary rights associated with your Contributions.

The Company has the right, in our sole and absolute discretion, to (i) modify, write or otherwise modify any Contributions, (ii) reclassify the Contributions to place them in more appropriate positions or (iii) pre-select or eliminate any Contributions deemed inappropriate or otherwise in violation of this Agreement.

By uploading your contributions on the website, you authorize the Company to grant each end user a personal, limited, non-transferable, perpetual, non-exclusive, royalty-free license, fully paid to access, download, print and otherwise use your Contributions for their internal purposes and not for the distribution, transfer, sale or commercial exploitation of any kind.

GUIDELINES FOR REVIEWS

The Company may accept, reject or remove reviews in its sole discretion. The Company has no obligation to screen reviews or delete reviews, even if someone considers the reviews questionable or inaccurate. People who publish reviews must meet the following criteria: (1) reviewers must have direct experience with the person / entity under review; (2) reviews must not contain: offensive language, vulgarity or blasphemous, racist or hateful language; discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation or disability; o references to illegal activities; (3) reviewers should not be affiliated with competitors if they post negative reviews; (4) reviewers should not draw conclusions about the legality of the conduct; and (5) reviewers cannot publish false statements or organize a campaign that encourages others to post reviews, both positive and negative. Reviews are not approved by the Company and do not represent the opinions of the Company or any affiliate or partner of the Company. The Company assumes no responsibility for any reviews or complaints, responsibilities or losses arising from any reviews. By publishing a review, the reviewer grants the Company a perpetual, non-exclusive, worldwide, royalty-free, fully payable, assignable and licensed license to the Company to reproduce, modify, translate, transmit by any means, display, execute and / or distribute all content related to reviews.

OBSERVATIONS

You acknowledge and accept that any questions, comments, suggestions, ideas, feedbacks or other information on the Website or on the Company Services (“Contributions”) provided by you to the Company are not confidential and the Company (as well as any designated Company) will have right to unrestricted use and disclosure of these Contributions for any purpose, commercial or otherwise, without recognition or compensation for the user.

PROHIBITED ACTIVITIES

It is not allowed to access or use the website for purposes other than that for which the Company makes it available. The website cannot be used in connection with commercial activities except those that are specifically approved or approved by the Company. Prohibited activity includes, but is not limited to:

A. attempt to circumvent any website measure designed to prevent or limit access to the website or any part of the website

B. try to impersonate another user or person or use the username of another user

C. criminal or illegal activities

D. decrypt, decompile, disassemble or decode any software that includes or in any way constitutes a part of the website

E. cancellation of copyright or other proprietary rights from any content on the website

F. engage in any automated use of the system, such as the use of any data mining, robots or similar data collection and extraction tools

G. with the exception of what could be the result of a standard search engine or the use of the Internet browser, the use or launch, development or distribution of any automated system, including, without limitation, spiders, robot (or “bot”), cheat utility, scraper or offline reader that accesses the website or uses or starts any unauthorized script or other software

H. harass, annoy, intimidate or threaten Company employees or agents committed to providing you with part of the Company’s Services

I. interfere with, interrupt or create an excessive burden on the website or on the networks or services connected to the website

J. make any unauthorized use of the Company Services, including the collection of user names and / or e-mail addresses of users by electronic or other means for the purpose of sending unsolicited e-mails or creating user accounts by automated means or with false claims

K. sell or otherwise transfer your profile

L. systematic recovery of data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database or directory without the Company’s written permission

M. deceive, defraud or mislead the Company and other users, especially in an attempt to learn sensitive account information as a password

N. use any information obtained from the website for the purpose of harassing, abusing or harming another person

O. use Company Services as part of any effort to compete with the Company or to provide services

P. use the website in a manner incompatible with all applicable laws and regulations

Q. plagiarize any original content on the website.

A. Reuse any original content on the website, including photos, videos and other digital files

INTELLECTUAL PROPERTY RIGHTS

The content of the website (“Company Content”) and the trademarks, service marks and logos contained therein (“Trademarks”) are owned or licensed to the Company and are subject to copyright and other rights intellectual property pursuant to Italian and foreign laws and international conventions. Company content includes, without limitation, all source code, databases, features, software, website design, audio, video, text, photographs and graphics. All graphics, logos, designs, page headers, button icons, scripts and names of the Company’s services are registered trademarks, common law marks or commercial clothing of the Company in Italy and / or other countries. The company’s trademarks and commercial appearance cannot be used, even as part of trademarks and / or as part of domain names, in relation to any product or service in any way that may cause confusion and cannot be copied, imitated or used, in whole or in part, without the prior written consent of the Company.

The company’s content on the website is provided “AS IS” for informational purposes and for personal use only and cannot be used, copied, reproduced, aggregated, distributed, transmitted, viewed, sold, licensed or otherwise exploited. for any other purpose without the prior written consent of their respective owners. Provided that you are eligible to use the website, you are granted a limited license to access and use the company website and content and to download or print a copy of any part of the company content to which you have successfully obtained access for your personal / non-commercial use only. The Company reserves all rights not expressly granted to the user and the Website and to the company’s content and brands.

SITES AND CONTENT OF THIRD PARTIES

The website contains (or may be sent through the company’s website or services) links to other websites (“third party websites”) as well as articles, photographs, text, graphics, images, drawings, music, sounds , videos, information, applications, software and other content or elements belonging to or coming from third parties (the “Third Party Content”). Such third party websites and third party content are not reviewed, monitored or controlled by us for accuracy, adequacy or completeness, and we are not responsible for any third party website that is accessed through the website or any content. third party published on, available through or installed from the website, including content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in third party websites or in third party content. The inclusion, linking or authorization to use or install any third party website or any third party content does not imply endorsement by us. If you decide to leave the website and access third party websites or to use or install any third party content, you do so at your own risk and you should be aware that our terms and policies no longer apply. You must review the applicable terms and policies, including privacy practices and data collection, of any website you navigate to from the website or related to any application used or installed by the website. Any purchase made through sites Third party websites will take place through other websites and from other companies and the Company assumes no responsibility in relation to such purchases which are exclusively between the user and the applicable third party.

ADMINISTRATION OF THE SITE

The Company reserves the right but has no obligation to:

A. monitor the website for violations of this Agreement;

B. take appropriate legal action against anyone who, in the Company’s sole discretion, violates this Agreement, including, without limitation, by reporting such user to the competent authorities;

C. at the sole discretion of the Company and without limitation, refuse, limit access or availability or disable (to the extent technically feasible) any user contribution or part of it that could violate this Agreement or any company policy;

D. at the Company’s sole discretion and without limitation, notify and / or oblige to remove from the website or in any other way disable all files and contents of excessive size or which are in some way burdensome for the Company’s systems;

E. otherwise manage the website in such a way as to protect the rights and property of the Company and others and to facilitate the proper functioning of the website.

PRIVACY POLICY

We care about the privacy of our users. Consult the company’s privacy policy.

By using the company’s website or services, you consent to the transfer and processing of your personal data in Italy.

By using the company’s website or services, you consent to the terms of our privacy policy.

https://www.iubenda.com/privacy-policy/61897669

TERM AND TERMINATION

This Agreement will remain in full force and effect when using the website or if you are a user or member of the website, as appropriate. You can stop using or participating at any time, for any reason, by following the instructions for closing user accounts in your account settings, if available, or by contacting us using the contact information below.

WITHOUT LIMITATION OF ANY OTHER PROVISION OF THIS AGREEMENT, THE COMPANY RESERVES THE RIGHT, AT THE DISCRETION OF THE COMPANY AND WITHOUT NOTICE OR LIABILITY, TO DENY THE ACCESS AND USE OF THE WEBSITE AND THE COMPANY’S SERVICES, TO ANY PERSON FOR ANY PERSON FOR ANY PERSON. REASON OR WITHOUT ANY REASON, INCLUDING, WITHOUT LIMITATION, FOR THE INFRINGEMENT OF ANY REPRESENTATION, WARRANTY OR AGREEMENT CONTAINED IN THIS AGREEMENT, OR OF ANY APPLICABLE LAW OR REGULATION, AND THE COMPANY MAY TERMINATE USE OR PARTICIPATION IN THE SITE AT COMPANY SERVICES, DELETE THE PROFILE AND ANY CONTENT OR INFORMATION THAT YOU HAVE PUBLISHED AT ANY TIME, WITHOUT NOTICE, AT THE SOLE DISCRETION OF THE COMPANY.

In order to protect the integrity of the company’s website and services, the Company reserves the right at any time, in its sole discretion, to block certain IP addresses from accessing the company’s website and services.

Any provision of this Agreement which, in order to meet the purposes of these provisions, must survive the termination or expiration of this Agreement, will be deemed to have survived for the time necessary to achieve those purposes.

If the Company closes or suspends your account for any reason, you are prohibited from registering and creating a new account with your name, a fake or borrowed name or the name of a third party, even if you may act on behalf of a third party. In addition to closing or suspending your account, the Company reserves the right to take appropriate legal action, including but not limited to pursuing civil, criminal and injunctive remedies.

CHANGES TO THE AGREEMENT

The Company may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on the website and revisions will be indicated by date. You agree to be bound by any modification to this Agreement when you use the Company’s Services after such modification becomes effective. The Company may also, at its discretion, choose to notify all users with whom it maintains e-mail information of such changes by e-mail to the most recently provided e-mail address. It is therefore important to regularly review this Agreement and keep your contact information up to date in your account settings to ensure that you are informed of the changes. You agree to periodically check the website for updates to this Agreement and to read the messages we send you to inform you of any changes. Changes to this Agreement will be effective after publication.

CHANGES TO SERVICES

The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Company’s Services (or part of them) with or without notice. You agree that the Company is not liable to you or to third parties for any modification, suspension or interruption of the Company’s Services.

CORRECTIONS

Occasionally there may be information on the website that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, prices, availability and various other information. The Company reserves the right to correct any errors, inaccuracies or omissions and to modify or update the information at any time, without notice.

Disclaimers

The Company cannot control the nature of all content available on the website. By managing the website, the Company does not represent or imply that the Company approves blogs, contributions or other content available on the website or linked to it, including, by way of title. by way of example, the content hosted on third party websites or provided by third party applications, or which the Company deems useful, non-harmful or useful, blogs or other content. We do not control and are not responsible for illegal or otherwise questionable content that you may encounter on the website or in connection with any contributions. The Company is not responsible for the conduct, both online and offline, of any user of the Company’s Website or Services.

YOU AGREE THAT YOUR USE OF THE SITE AND THE COMPANY SERVICES WILL BE AT YOUR RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BY THE COMPANY, BY ITS OFFICIALS, DIRECTORS, EMPLOYEES AND AGENTS, EXCLUDES ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND THE SERVICES OF THE COMPANY AND YOUR USE, COMMITMENTS, , THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY DOES NOT PROVIDE ANY WARRANTY OR REPRESENTATION ON THE ACCURACY OR COMPLETENESS OF THE CONTENT OF THE WEBSITE OR THE CONTENT OF ANY WEBSITE LINKED TO THIS WEBSITE AND ASSUMES NO LIABILITY OR LIABILITY FOR ANY ERROR, ERROR, ERROR AND MATERIALS) PERSONAL INJURY OR PROPERTY DAMAGES, OF ANY NATURE IN ANY CASE, RESULTING FROM THE ACCESS AND USE OF OUR WEBSITE, (C) ANY UNAUTHORIZED ACCESS TO THE USE OF OUR SAFE AND / OR ANY SERVER AND ALL PERSONAL INFORMATION AND / OR STORED FINANCIAL INFORMATION, (D) ANY INTERRUPTION OR TERMINATION OF THE TRANSMISSION TO / FROM THE COMPANY WEBSITE OR SERVICES, (E) ANY BUGS, VIRUSES, TROJAN HORSES OR SIMILAR THAT MAY BE TRANSMITTED OR SIMILAR THROUGH THE SITE FROM ANY THIRD PARTY, AND / OR (F) ANY ERROR OR OMISSION IN ANY CONTENT AND MATERIAL OR FOR ANY LOSS OR DAMAGE OF ANY KIND SUSTAINED AS A RESULT OF THE USE OF ANY CONTENT SENT, TRANSMITTED OR ALSO, AVAILABLE ON THE SITE. THE COMPANY DOES NOT WARRANT, WARRANT, WARRANT OR ASSUME LIABILITY FOR ANY PRODUCT OR SERVICE PUBLISHED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY WEBSITE LINKED OR CHARACTERIZED IN ANY BANNER OR OTHER PUBLICITY IN THE COMPANY, NOT IN THE COMPANY ANY WAY RESPONSIBLE FOR MONITORING OF ANY TRANSACTION BETWEEN YOU AND SUPPLIERS OF THIRD PARTY PRODUCTS OR SERVICES. AS FOR THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU MUST USE THE BEST JUDGMENT AND BUSINESS ACTIVITY WHEN APPROPRIATE.

LIMITATIONS OF LIABILITY

IN NO EVENT SHALL THE COMPANY OR ITS OFFICIALS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOSSES, LOSSES OF LOSSES DUE TO ANY LOSS OF ANY EXPECTATION. OF THE COMPANY’S WEBSITE OR SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Regardless of ANY AGREEMENT CONTAINED AS A LIABILITY, THE COMPANY’S LIABILITY TO THE USER FOR ANY CAUSE, IN ANY CASE AND regardless of the form of the action, will in any case be limited to the consideration paid, IF ANY, BY THE COMPANY FOR COMPANY SERVICES DURING THE PERIOD OF THREE (3) MONTHS BEFORE ANY CAUSE OF ACTION.

RECOMMENDATIONS

Unless otherwise indicated, the communications provided to the Company must be sent by e-mail to the address indicated in the contact information below. Any communications provided to you must be sent to the email address provided during the registration process or to another address specified by each party. Notification is deemed to be given twenty four (24) hours after the email is sent, unless the party submitting is informed that the email address is invalid. We may also choose to send you regular mail alerts.

USER DATA

Our website will keep certain data that you transfer to the website for the purpose of providing the Company’s services, as well as data relating to your use of the Company’s services. Although we regularly perform regular data backups, the user is primarily responsible for all data transferred or related to any activity undertaken using the Company Services. The user agrees that the Company will not be liable to the user for any loss or corruption of such data and renounces any right of action against the Company resulting from such loss or corruption of such data.

ELECTRONIC CONTRACT

The use of the Company Services includes the possibility of entering into agreements and / or carrying out transactions in electronic format. RECOGNIZE THAT ITS ELECTRONIC PRESENTATIONS CONSTITUTE THE CONTRACT AND THE INTENT OF BEING BINDED TO PAY FOR SUCH CONTRACTS AND OPERATIONS. THE CONTRACT AND THE INTENT TO BE BOUND BY THE ELECTRONIC PRESENTATIONS APPLY TO ALL THE RECORDS RELATING TO ALL THE TRANSACTIONS IN WHICH IT IS INTENDED RELATING TO THE SERVICES OF THE COMPANY COMPANY, INCLUDING CANCELLATION NOTIFICATIONS, POLICIES, CONTRACTS AND APPLICATIONS. To access and store your electronic records, you may need to have certain hardware and software, which are your sole responsibility.

VARIOUS

This Agreement constitutes the entire agreement between you and the Company regarding the use of the Company Services. The Company’s inability to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision. The titles of the sections of this Agreement are for convenience only and have no legal or contractual effect. This Agreement operates to the maximum extent permitted by law. This Agreement and your account cannot be assigned by you without our explicit written consent. The Company can assign one or all of its rights and obligations to others at any time. The Company will not be responsible for any loss, damage, delay or non-action caused by any cause beyond the Company’s reasonable control. If a provision or part of a provision of this Agreement is illegal, void or unenforceable, that provision or part of the provision is considered separable from this Agreement and does not affect the validity and applicability of the remaining provisions. There is no joint venture, partnership, employment relationship or agency created between you and the Company as a result of this Agreement or the use of the Company’s website and Services. At the Company’s request, you will provide the Company with all the documentation, evidence or publications necessary to verify your compliance with this Agreement. You accept that this Agreement will not be interpreted against the Company by virtue of their drafting. Hereby you waive any and all defenses that you may have based on the electronic form of this Agreement and the lack of signature by the parties for the execution of this Agreement.

Terms and Conditions – Shop Online

It is the customer’s responsibility to read and understand the following terms and conditions before placing an order on this website (www.vipersoundfactory.com) or using one of the services provided on this website (www.vipersoundfactory.com)

This service allows you to have your songs mixed and / or burned by a professional sound Engineer (or) mastering expert and to obtain downloads of the “songs” mixed and mastered from our e-mail, personal mailbox or website.

We take precautions to protect your information. When you send sensitive information through our website or email, your information is protected both online and offline. This includes your audio files, name, phone number, address, email and any other information you can send us. We do not use any type of tracking cookie. We also protect your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures.

This website contains material that we own, licensed to us, or consent to use it. This material includes, by way of example, design, layout, appearance, appearance, audio and graphics files. Reproduction is strictly prohibited and will be prosecuted to the maximum extent permitted by law. Unauthorized use of this website may result in a claim for damages and / or be a crime.

Payments:

Payment must be made in full before any work on the material. For online payments, all major credit or debit cards are accepted.

Uploading material:

We provide instructions on how to properly prepare and send material for our mixing and mastering services. The customer is responsible for following these instructions before uploading any materials. When using our services, the customer is responsible for the following:

– The quality of the recorded material.

– Correct preparation of any material sent for mastering.

– Arrangement and layout of voice and instruments.

– Make sure that all the audio files needed for the ordered service are included.

– Make sure that the material has been prepared and sent correctly.

– Ensure that all notes and requests are included in the detailed documentation.

– Ensure that the spelling of the song name, artist name and other data is correct.

– Ensure that contact information is provided and written correctly.

– Ensure that the cover and the included ISRC data (if available) are correct.

– Copyright for any material uploaded.

– Ownership and rights of all uploaded material.

If the customer’s material is not prepared or sent correctly, it will not be accepted or the services will be rendered using the material provided in the way it is received.

Delivery Time:

For mixing, the current delivery time refers to sending the FIRST Mix for review, the completion of this service depends on how many revisions are necessary after examining your first mix. Once you are satisfied with the mix, the files will be delivered via email or other service.

For Mastering, the current delivery time is to receive your completed Masters, the completion of this service depends on how many revisions are necessary after examining your Masters. Once you are satisfied with the Masters, the files will be packaged and delivered via email or other service.

For mixing and mastering, the delivery time refers to sending the FIRST Mixes for review, the completion of this service depends on how many revisions are necessary after examining your first mix. Once you are satisfied with the mix, it will be sent to the mastering process, once completed, the files will be delivered via email or other service.

Approximate delivery time for overhauls – 5 working days.

All orders are processed based on the order of arrival.

All delivery times shown on our website or via email are an estimate only. In any case, the delivery time can be extended at any time after the purchase. Urgent delivery may or may not be available.

Revisions :

Each mix pack includes a number of revisions.

The revision phase is designed for small adjustments compared to what was mentioned in the original mixing form.

The time required for revisions is 5 working days (although sometimes they are delivered earlier depending on the study’s work schedule)

Below are the details of what IS and IS NOT included in the permitted revisions:

What’s included:

  • Adjustments to the instructions mentioned in the mixing module, which are perhaps not exactly as you imagined them
  • Adjusting the volume of an instrument and / or vocal track.
  • Adjusting effects (ie more reverb, less delay, etc …)

What is NOT included:

  • It does not include adding new instructions not mentioned in the original Mixing Form
  • It does not include changes to the arrangement, such as the creation of drop, stop effect and cutoff, etc …
  • New file submissions (voice files or instrument files) by the user are not included

You have up to 7 days from the moment we send your mix to request any free revisions. After each revision, you have 2 days to request another free revision. after the aforementioned days, your project is considered complete and you can no longer have the possibility to use any remaining free revisions. If you want a revision after the project has been completed, you must order a new revision at the prices provided on the services page.

Each mix pack includes a number of revisions.

The revision phase is designed for small adjustments compared to what was mentioned in the original mixing form.

The time required for revisions is 5 working days (although sometimes they are delivered earlier depending on the study’s work schedule)

Below are the details of what IS and IS NOT included in the permitted revisions:

What’s included:

Adjustments to the instructions mentioned in the mixing module, which are perhaps not exactly as you imagined them

Adjusting the volume of an instrument and / or vocal track.

Adjusting effects (ie more reverb, less delay, etc …)

What is NOT included:

It does not include adding new instructions not mentioned in the original Mixing Form

It does not include changes to the arrangement, such as the creation of drop, stop effect and cutoff, etc …
New file submissions (voice files or instrument files) by the user are not included

Mix Approval:

Once the main mix is ​​approved, you can no longer change anything in the mix (without incurring additional costs), even if you have not yet used all the revisions.

Storage:

Once the project is completed, the material you sent us will be deleted from our systems 10 days later. After this point, the revisions, the additional mixes, the instrumental exports, the exports of performances, the exports of cappuccino, etc. they will no longer be an option available for the specific song. Unless you resubmit the material and the song is mixed and / or burned again.

Promotions and discounts:

Sometimes we offer promotions and discounts for our services. These promotions are only available for a limited time. When a customer orders a service during the promotion period, the customer understands that the sale is final, which means there will be no honored refunds or credits, even if the job has not yet been completed. The customer also understands that there will be no fixed delivery times for the order placed during the promotion. Work on orders placed during a promotion is done in the order of arrival. If urgent delivery is available at the time of sale, the price of urgent delivery will not be discounted.

Refunds:

Vipersoundfactory.com services are irrevocable, non-tangible electronic goods.

We believe in keeping our customers happy. If you are not satisfied with your results, we are willing to make small changes and adjustments for free (before Mastering). For larger adjustments, you will be able to use the Free Revisions or order a revision add-on.

Unfortunately, we do not issue refunds once an order has been placed on www.vipersoundfactory.com. However, we may issue credits for our services in an amount determined by us if a refund is requested. These credits can be redeemed up to 5 days after the offer. As a customer, you are responsible for understanding this when purchasing any service. By processing an order on www.vipersoundfactory, the user automatically accepts all these listed terms. If you have any questions, please contact us and we will be happy to answer you.

Refunds:

Vipersoundfactory.com services are irrevocable, non-tangible electronic goods.

We believe in keeping our customers happy. If you are not satisfied with your results, we are willing to make small changes and adjustments for free (before Mastering). For larger adjustments, you will be able to use the Free Revisions or order a revision add-on.

Understanding and responsibility

The customer is responsible for reading and understanding all the terms and conditions and refund policies before placing an order on www.vipersoundfactory.com

By making the payment on www.vipersoundfactory.com, the customer declares to have read and accepted our Terms and Conditions and Refund Policy.

ViperSoundFactory.com may at any time, without notice and in its sole discretion, modify this policy from time to time and the changes are not distributed. Please periodically review this policy.

This document is valid only and exclusively in its Italian version (https://www.vipersoundfactory.com/it/terms-and-conditions/. This translation can be considered only as an aid for understanding.